Support Services OneSSONE Platform
Carrier Services · A-Z Termination

Bulk SMS & Voice termination.
Every country. Every route.

Direct connectivity to Tier-1 mobile operators worldwide plus competitive Tier-2 fallback — for A2P and P2P SMS, CLI and non-CLI voice, transactional OTPs, marketing traffic and enterprise voice. Rated in real-time, audited end-to-end, backed by a 24×7 NOC.

220+
Countries
1000+
MNOs
A-Z
Coverage
Tier-1
CLI routes
24×7
NOC
A2P delivered · UAE 99.4% ASR up · IN Tier-1 Sender-ID clean
Termination Live Grid
Live
SMS / min
48,200
3.2%
Calls / min
6,870
1.9%
Global DLR
97.4%
Healthy
Global ASR
62.5%
Healthy
Route quality · last 60mGreen
Global coverage

A-Z routes across every region we operate.

Direct interconnects with Tier-1 MNOs in high-volume markets, competitive Tier-2 wholesale on the rest — with per-destination quality dashboards and pre-agreed SLAs.

Region 01

Middle East & North Africa

Direct Tier-1 CLI to UAE (Etisalat, du), Saudi Arabia (STC, Mobily, Zain), Kuwait, Bahrain, Oman, Qatar, Egypt, Jordan, Morocco.

Region 02

South & South-East Asia

India (Airtel, Jio, VI, BSNL), Pakistan, Bangladesh, Sri Lanka, Nepal, Indonesia, Vietnam, Philippines, Malaysia, Thailand.

Region 03

Europe

UK, Ireland, DE, FR, IT, ES, NL, BE, CH, AT, Nordics, Poland, CZ, HU, GR, Balkans — CLI & non-CLI variants.

Region 04

Africa

Nigeria, Kenya, Ghana, South Africa, Tanzania, Uganda, Zambia, Zimbabwe, Ethiopia, Senegal, Côte d'Ivoire.

Region 05

North & South America

USA, Canada (short-code & 10DLC-friendly transit), Mexico, Brazil, Argentina, Colombia, Chile, Peru, Ecuador.

Region 06

CIS & Central Asia

Russia, Ukraine, Kazakhstan, Uzbekistan, Azerbaijan, Georgia, Armenia, Belarus, Turkmenistan, Kyrgyzstan.

Region 07

Asia-Pacific

China (verified enterprise), Hong Kong, Taiwan, Japan, South Korea, Australia, New Zealand, Singapore.

Region 08

Turkey & Levant

Turkey (Turkcell, Vodafone, TT), Lebanon, Palestine, Iraq, Syria — where legally supported.

SMS Bulk Termination

Deliver at carrier-grade scale — with the audit trail to prove it.

A2P, P2P and OTP traffic terminated over SMPP or REST — priced per-MCCMNC, throttled per-route, delivered with real-time DLRs and an exportable audit trail your compliance team will love.

Traffic Types

  • A2P transactional (OTPs, alerts, confirmations)
  • A2P promotional / marketing
  • P2P conversational at MNO scale
  • 2FA / OTP / verification with sub-second latency
  • Wholesale hubbing between operators

Delivery Protocols

  • SMPP 3.4 / 5.0 over TLS
  • REST / HTTP JSON API
  • Bulk file drop (CSV / TSV)
  • Direct SMPP binds — TX / RX / TRX
  • API keys with per-key throttle & scope

Sender-ID & Encoding

  • Alphanumeric, numeric & short-code senders
  • Per-country Sender-ID registration handled by our team
  • GSM-7, UCS-2 (Unicode) & long SMS concatenation
  • UDH headers, WAP push (where allowed)
  • Per-country transliteration guidance

Routing & LCR

  • MCCMNC-level routing tables
  • Direct / semi-direct / hub routes
  • Least-cost with quality floors
  • Fallback & retry per-destination
  • Per-customer route preferences

Delivery Reporting

  • Real-time DLR receipts (final-state)
  • Intermediate states & failure reasons
  • Per-message searchable audit log
  • Aggregated per-hour / day / country / operator
  • Exportable to your BI (CSV / Parquet / API)

Compliance

  • Sender-ID whitelist enforcement
  • Opt-out / STOP / UNSUB handling
  • Per-country DND / DNC lists
  • Consent audit trail per contact
  • GDPR / local regulator-friendly

Throughput & QoS

  • Configurable TPS per-bind, per-route
  • Burst + sustain windows
  • Per-destination TTL controls
  • Queue back-pressure signals
  • Priority lanes for OTP traffic

Rating & Billing

  • Per-MCCMNC pricing sheets
  • Volume-tiered wholesale rates
  • Prepaid balance & postpaid credit
  • Daily settlement statements
  • Automatic invoice via SSONE Billing

NOC & Support

  • 24×7 NOC monitoring
  • Named ops contact & escalation matrix
  • Route-quality alerts pushed to you
  • Deliverability tuning on request
  • Regulator-blocked message triage
Voice A-Z Termination

Global voice termination — with the CLI you need, at the tier you'll actually use.

SIP interconnect over IP / TDM for enterprise, contact centres and carriers. Tier-1 CLI routes on premium destinations, competitive Tier-2 on the long tail. Rated in real-time, audited call-by-call.

Route Grades

  • Tier-1 direct interconnect (best quality)
  • Tier-2 wholesale & hub
  • Tier-3 economy / long tail
  • CLI-guaranteed & CLI-preserved variants
  • Non-CLI economy for automated dialling

SIP Interconnect

  • SIP over TLS or plain UDP/TCP
  • SRTP encrypted media (where required)
  • G.711 A-law / µ-law, G.729, Opus, iLBC
  • T.38 fax pass-through
  • RFC 2833, SIP-INFO, in-band DTMF

SBC Compatibility

  • Cisco CUBE, Oracle ACME, Ribbon, Genband
  • FreeSWITCH, Kamailio, OpenSIPS
  • 3CX, Asterisk, Yeastar — enterprise PBX
  • Microsoft Teams Direct Routing
  • Zoom Phone / Webex Calling — where allowed

Live Route Quality

  • Per-destination ASR (Answer-Seizure Ratio)
  • ACD (Average Call Duration)
  • PDD (Post-Dial-Delay) heat-maps
  • Live CLI-delivered attestation
  • Weekly quality reports per country

Fraud & IRSF Guard

  • Real-time IRSF hot-list blocking
  • Grey-route detection & block
  • ANI/DNIS reputation scoring
  • Auto-throttle on suspicious burst
  • Post-call reconciliation vs rate deck

LCR & Failover

  • Least-cost routing with quality floors
  • Per-destination fallback ladder
  • Cascade to next carrier on 503 / 480 / 486
  • Time-of-day & weekday-aware routes
  • Per-customer route preferences

CDR & Reporting

  • Real-time CDR feed (SSONE Analytics)
  • Per-carrier reconciliation reports
  • Custom BI feeds — Parquet, CSV, API
  • Search by ANI / DNIS / trunk / country
  • Retention configurable per contract

Commercials

  • Per-destination A-Z rate deck (weekly updated)
  • Volume tiers & committed spend discounts
  • Prepaid balance or postpaid credit line
  • Auto-suspend / auto-notify on threshold
  • Multi-currency invoicing

24×7 NOC

  • Live route-quality monitoring
  • Proactive incident notification
  • Named ops engineer + escalation matrix
  • Change-window scheduling
  • Post-mortem within 48h of any P1
Why route with us

A better rate is easy. A better route is rare.

We compete on route quality, sender-ID hygiene, DLR integrity and NOC responsiveness — not just the cheapest per-message price.

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DLR integrity
0
Avg. OTP delivery
0
Countries
0
MNO endpoints
0
NOC watch
Onboarding

Live in under a week. Sometimes a day.

Kick off with a rate sheet, sign a mutual NDA + interconnect agreement, and we'll bind you on our sandbox in hours — production in days.

1

Rate sheet

Email rates@support-services-one.com — describe your volumes, target countries and traffic type. You'll get a rate deck within 24h.

2

Test bind

We open a sandbox SMPP bind or SIP trunk. You send test traffic and validate DLRs / ASR / PDD against your expectations.

3

Go live

Sign the interconnect + settlement terms, credit / prepaid set up, production bind opened. NOC contact + escalation matrix delivered.

Request A-Z Rate Sheet

Send us your volume. We'll send back a route.

Whether it's OTP traffic to a single country, a global A-Z termination need, or a wholesale hub interconnect — we'll price it, test it and turn it up.