Support Services OneSSONE Platform
Platform Architecture

Built for real telecom workloads.

SSONE is a modular operations platform — not a single monolith and not a loose bundle of tools. Every module shares the same RBAC, audit trail, AI layer and email-group routing. Deploy what you need, when you need it.

Architecture

Six layers, one platform

Each tier scales and upgrades independently — no big-bang releases, no vendor lock-in at any layer.

Console layer

Role-aware single-pane-of-glass with module nav and shared widgets.

Modules layer

20+ feature modules — SBC, billing, CDR, alarms, AI agents, malware, logs.

AI layer

Agentic AI Assistants per module + a shared KB-AI for grounded Q&A.

Data layer

CDR engine for billions of rows, datastore vault, scheduled backups.

Infra layer

Multi-node deployment — primary, replica, edge — across VMware/KVM/OpenStack.

Security & audit

RBAC, audit trail, malware detection, log governance — first-class citizens.

Deployment

Deploy where it makes sense

SSONE runs on the infrastructure you already trust. We don't force you to a particular hypervisor, cloud or vendor stack.

VMware-first

Native VMware deployment with vCenter integration and template-based rollouts.

  • vSphere 7.x / 8.x supported
  • Templated VM rollouts
  • HA-friendly architecture

KVM / OpenStack

Run on private cloud — KVM hypervisors and OpenStack tenancies fully supported.

  • Heat / Terraform templates
  • Per-tenant isolation
  • Cloud-of-clouds management

Bare-metal & COTS

Bring your own hardware — commodity x86 servers, your storage, your network.

  • RHEL / Debian / Ubuntu
  • No specialised silicon
  • Air-gap-friendly
Integrations

Plays nicely with your stack

SSONE integrates with the SBCs, carriers and tools you already run — and exposes APIs for everything else.

SBC vendors

Genband, Ribbon, Oracle ACME, SSONE — and growing.

Carriers

BYOC-native — bring any carrier, any time.

Cisco Unity

Drop-in management for Cisco Unity Connection estates.

Email / SMTP

Native email-group routing for alarms, reports and invoicing.

SIEM hand-off

Forward security & audit events to your SOC.

APIs

Every module exposes an API — automate to your heart's content.

Ready to see SSONE end-to-end?

Walk through the modules, the products and the architecture in a live session against your own scenarios.

Book a Demo