The same assistant technology your callers talk to can answer your operations team. It reads the platform's own data for your account and, if you allow it, proposes a small fix that a named person confirms.
Call counts, outcomes and cost for a period, top destinations and agent performance, in plain language or as a report.
The cause code, the route and trunk it used, flash-call blocks and call-quality problems, explained.
Your trunks, routes, rate plans, agent groups and guardrails, and what changed recently.
Active alarms and billing questions, answered from your own account only.
We will connect it to your data and ask it the questions your team asks every day.
Book a demo