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Module 14 · SSONE Platform

SSONE Cisco Unity

Unified CUCM + router + switch operations with an agentic AI copilot
One console for CUCM, switches and routers.
17+
Network tools
Multi
CUCM clusters
Agentic
AI
24/7
Audit
Why this module exists

The problem we solve

Cisco environments span CUCM clusters, routers, switches, dial plans, firmware versions and compliance baselines — usually managed across half a dozen tools and CLI sessions.

SSONE Cisco Unity unifies it all: a CUCM Controller for multi-cluster voice administration, plus a Router/Switch Connector with 17+ purpose-built tools for daily Cisco network operations.

And it ships with an agentic AI Assistant that can investigate, recommend and (with approval) act — across both pillars.

Capabilities

Every feature, mapped

A guided tour of what SSONE Cisco Unity ships with — every screen, every workflow, every integration point.

CUCM Controller

  • Multi-cluster CUCM admin
  • Devices, dial plans, policy
  • One secure console

Switch & Router Manager

  • Inventory & credentials
  • Live device state
  • Bulk operations

Network Topology

  • Auto-discovered L2/L3 maps
  • Drill-down to port detail
  • Exportable diagrams

MAC / IP / VLAN Search

  • Locate any endpoint
  • Cross-fabric search
  • Historical lookups

Endpoint Roaming

  • Track moves between ports
  • Roaming history
  • Anomaly detection

Rogue Endpoints

  • Detect unknown devices
  • Quarantine workflows
  • Audit trail

Port-Flap Correlator

  • Pinpoint flapping ports
  • Root-cause inference
  • Auto-remediation hooks

IP-Binding Sanity

  • Validate ARP/DHCP/IP-bind
  • Drift detection
  • Cross-tool reconciliation

Per-Port Baseline

  • Baseline metrics
  • Deviation alerts
  • Capacity trending

Firmware Library

  • Curated IOS/IOS-XE images
  • Per-device targeting
  • Scheduled rollouts

Compliance Audit

  • Continuous standards checks
  • Policy templates
  • Auditable evidence

Backup Vault

  • Versioned config backups
  • Diff & restore tooling
  • Per-device retention

Agentic AI Assistant

  • Investigate, recommend, act
  • Human-in-the-loop approvals
  • Grounded in your data
Use cases

Who gets value, and how

Faster MTTR

Correlate flaps, roams and rogue endpoints in seconds — no CLI gymnastics.

Continuous compliance

Standards checks run on a schedule with auditable evidence.

Safe change

Templates + Backup Vault give confident roll-forward and roll-back.

Value

Why operators choose SSONE Cisco Unity

Faster MTTR

Seconds, not hours, to find what changed.

Compliance

Continuous, auditable, evidence-ready.

Agentic AI

Investigates and acts — with approval.

Safe change

Backup vault + templates = confident rollback.

See SSONE Cisco Unity in action

Book a live walkthrough — we'll demo SSONE Cisco Unity against your real scenarios.

Book a Demo