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Cisco Unity Integration

Unified Cisco UC, router and switch operations — with agentic AI.
One console for CUCM, switches & routers.
17+
Network tools
Multi
CUCM clusters
Agentic
AI Assistant
24/7
Continuous audit
Why this product exists

The problem we solve

Cisco environments span CUCM clusters, routers, switches, dial plans, firmware versions and compliance baselines — usually managed across half a dozen tools and CLI sessions.

SSONE Cisco Unity unifies it all: a CUCM Controller for multi-cluster voice administration, plus a Router/Switch Connector with 17+ purpose-built tools for daily Cisco network operations.

And it ships with an agentic AI Assistant that can investigate, recommend and (with approval) act — across both pillars.

Capabilities

Every workspace, mapped

A guided tour of what Cisco Unity Integration ships with — every screen, every workflow, every integration point.

CUCM Controller & Manager

  • Multi-cluster CUCM admin
  • Devices, dial plans, policy
  • One secure console

Switch & Router Manager

  • Inventory & credentials
  • Live device state
  • Bulk operations

Network Topology

  • Auto-discovered L2/L3 maps
  • Drill-down to port detail
  • Exportable diagrams

MAC / IP / VLAN Search

  • Locate any endpoint
  • Cross-fabric search
  • Historical lookups

Endpoint Roaming

  • Track moves between switches/ports
  • Roaming history
  • Anomaly detection

Rogue Endpoints

  • Detect unknown devices
  • Quarantine workflows
  • Audit-trail per action

Port-Flap Correlator

  • Pinpoint flapping ports
  • Root-cause inference
  • Auto-remediation hooks

IP-Binding Sanity

  • Validate ARP/DHCP/IP-bind
  • Drift detection
  • Cross-tool reconciliation

Per-Port Baseline

  • Baseline metrics
  • Deviation alerts
  • Capacity trending

Firmware Library

  • Curated IOS/IOS-XE images
  • Per-device targeting
  • Scheduled rollouts

Compliance Audit

  • Continuous standards checks
  • Policy templates
  • Auditable evidence

Reports & Digests

  • Operational reports
  • Exportable to CSV / PDF
  • Scheduled delivery

Config Templates

  • Standardise device configs
  • Template versioning
  • Push with rollback

Device Health

  • CPU, memory, interfaces
  • Uptime & availability
  • Trending dashboards

Backup Vault

  • Versioned config backups
  • Diff & restore tooling
  • Per-device retention

Agentic AI Assistant

  • Investigate, recommend, act
  • Human-in-the-loop approvals
  • Grounded in your data
Use cases

Who gets value, and how

Faster MTTR

Correlate flaps, roams and rogue endpoints in seconds — no CLI gymnastics.

Continuous compliance

Standards checks run on a schedule with auditable evidence.

Safe change

Templates + Backup Vault give confident roll-forward and roll-back.

Built for

Designed for these teams

Enterprise PBX teams

Cisco UC operators

Network operations centres

Migration projects

Value

Why customers pick Cisco Unity Integration

Faster MTTR

Seconds, not hours, to find what changed.

Compliance

Continuous, auditable, evidence-ready.

Agentic AI

AI investigates and acts (with approval).

Safe change

Backup vault + templates = confident rollback.

See Cisco Unity Integration in action

Book a live walkthrough — we'll demo Cisco Unity Integration against your real scenarios.

Book a Demo