Support Services OneSSONE Platform
SSONE Platform · AI-Native · v2026

The AI command center
for every telecom & cloud operation.

Unify SBC ops, CDR analytics, billing, AI voice agents, flash-call protection, eSIM, malware defence and multi-cloud operations — in a single, role-aware console. Built for carriers, MVNOs, AI-voice startups & enterprise NOCs.

Book a Live Demo See Products
20+
Modules
7
Products
5+
SBC Vendors
Billions
CDR rows
24×7
AI on watch
Fraud caught · 12s ago Auto-rated 4.2M CDRs KB-AI answered
SSONE Ops Grid
Live
CDRs / sec
12,847
2.4%
SMS / hr
1.24M
5.1%
SBC trunks
342
0.9%
Threats blocked
1,837
3.7%
Live traffic · last 60sHealthy
Interoperates with the stack you already run
Cisco Ribbon Oracle ACME Genband Teams DR AWS Azure GCP OpenStack KVM VMware eSIM SM-DP+ Cisco Ribbon Oracle ACME Genband Teams DR AWS Azure GCP OpenStack KVM VMware eSIM SM-DP+
Why SSONE

Stop paying six vendors for one job.

Most telecom teams stitch together six consoles to run one platform. SSONE collapses that sprawl into a single, role-aware operations layer — without locking you into one SBC, one billing engine or one cloud.

One console

Replace 6+ vendor UIs with a single live mission control — SBC, billing, CDR, SMS, cloud.

AI-native

Agentic AI for SBCs, billing, SIP debug, CDR forensics and KB-search — built in, not bolted on.

Audit-ready

RBAC, granular audit trails and exportable evidence for every action, every user, every tenant.

Vendor-neutral

Genband, Ribbon, Oracle ACME, Cisco, SSONE — same workflow, same console, same audit.

Carrier-scale

Billions of CDR rows, sub-second filters, scheduled reports, five-nines architecture.

Anywhere

VMware, KVM, OpenStack, AWS, Azure, GCP or bare-metal — your infra, your call.

How it works

From onboarding to full ops in weeks, not quarters.

Bring your SBCs, your billing feeds, your carriers — plug them into SSONE and the platform starts working on day one. No forklift replacement, no rip-and-replace, no year-long transformation project.

1

Connect

Point SSONE at your SBCs, CDR streams, billing feeds, carriers and clouds. Auto-discovery does the rest.

2

Command

Run every operation — routing, rating, campaigns, alerts, backups — from a single, role-aware console.

3

Automate

KB-AI, agentic bots and continuous monitors take over the repetitive work. Your team focuses on strategy.

By the numbers

Engineered for carrier-grade reality.

SSONE is the ops layer under real workloads — from Tier-1 SBCs to hyperscale SMS campaigns.

0
Modules
0
Products
0
Platform uptime
0
CDRs / month
0
AI on watch
Carrier Services · SMS + Voice A-Z

We don't just build the platform.
We also carry your traffic.

Bulk SMS termination — A2P, P2P and OTP — to 220+ countries and 1000+ MNOs. Voice A-Z termination with Tier-1 CLI, Tier-2 wholesale and non-CLI economy. Real-time DLRs, live ASR/PDD dashboards, 24×7 NOC.

Bulk SMS

SMS Termination

A2P / P2P / OTP over SMPP 3.4-5.0 or REST. Sender-ID governance, GSM-7 / UCS-2, MCCMNC routing, per-hour DLR audit.

Explore SMS routes
Voice A-Z

Voice Termination

Tier-1 CLI, Tier-2 wholesale, non-CLI economy. SIP over TLS, SRTP, G.711/G.729/Opus. Live ASR / ACD / PDD dashboards.

Explore voice routes
Rate Sheet

A-Z Rate Sheet

Weekly-updated per-destination rate deck. Volume tiers, prepaid or postpaid credit, multi-currency invoicing.

Request rate sheet
NOC

24×7 NOC

Live route-quality monitoring, named ops engineer, escalation matrix, post-mortem within 48h of any P1.

Escalate anytime
Explore SMS & Voice Termination Request A-Z Rate Sheet
Products

One platform. A family of products.

SSONE ships as a unified platform plus targeted products for high-value use cases — Flash Call Manager, AI Voice/SMS Command Center, e-SIM, SSONE Cisco Unity, SSONE KVM/OpenStack Controller, ANANKAI Wallet.

Product

Flash Call Manager

Detect, monetise and protect against flash-call traffic at carrier scale.

Explore product
Product

Cisco Unity Integration

Unified Cisco UC, router and switch operations — with agentic AI.

Explore product
Product

eSIM Controller

From SIM to subscriber to settlement — full eSIM operations.

Explore product
Product

KVM / OpenStack Cloud

From bare-metal to a managed private cloud.

Explore product
Product

BYOC & AI Agent

Plug your carriers into AI agents. Ship voice features in days.

Explore product
Product

ANANKAI Wallet & Payments Platform

A managed cloud SaaS platform for digital banking — onboarding, KYC/KYB, payments and cards in one place.

Explore product
See all products
Every module. Every tab.

The complete SSONE catalogue — all 22 modules, live in one console.

Every top-nav tab you saw in the product screenshot is here — with its own dashboard, its own configuration panels, and its own AI helper. Click any card for the full feature and sub-tab breakdown.

Module 01

Dashboard

Operations teams burn hours jumping between consoles for SBC, billing, CDR and network telemetry. Each tab is a different vendor, a different login, a different…

Learn more
Module 02

Server Management

Most telecom operators have an Excel sheet, a CMDB, and a monitoring tool — three sources of truth, two of which are wrong by lunchtime.

Learn more
Module 03

Alert Manager

Alarms are useless if they're spread across five tools and three inboxes. The night-shift engineer needs one queue, prioritised, with cross-domain context.

Learn more
Module 04

Malware & Security Protection

Telecom operators are high-value targets — SBCs, billing systems and CDR archives all attract attackers. Yet most platforms surface security as an afterthought.

Learn more
Module 05

SBC Operations

Routing tables drift, endpoints get stale, and 'why is this call failing?' eats hours of senior engineer time. Multiply by every SBC vendor and you have an…

Learn more
Module 06

MediaServer Operations

Behind every IVR, callback, verification prompt, MoH stream and announcement is a media server — and when it fails, the whole customer experience fails silently.

Learn more
Module 07

Billing Account Processor

Wholesale voice runs on relationships — direct customers, resellers, partner-of-partners. Spreadsheets and a separate billing tool drop the ball every month-end.

Learn more
Module 08

Billing Rate Manager

Carrier rate sheets arrive weekly, in different formats, in different currencies, with different effective dates. Get one wrong and margin evaporates.

Learn more
Module 09

SSONE Billing Analytics

CDRs are gold — if you can query them. Most billing tools give you a viewer that times out on a single day's traffic.

Learn more
Module 10

Billing Tasks & Events Manager

Background jobs are silent until they fail catastrophically. CDR processors crash overnight, backups silently skip a day, and nobody notices until billing breaks.

Learn more
Module 11

SSONE SIP Guru

SIP debugging is a senior-engineer-only activity. Wireshark captures, ladder diagrams, RFC 3261 archaeology — it gates incident response on one or two people.

Learn more
Module 12

AI Voice/SMS Command Center

Modern operators run AI voice agents AND high-volume SMS traffic side-by-side — but the tooling is fragmented. Voice runs on one platform, SMS runs on another,…

Learn more
Module 13

SIP Call Generator

Routes look right in config and break in production. The only honest test is real SIP traffic against real SBCs — but most teams don't have a load tool wired in.

Learn more
Module 14

SSONE Cisco Unity

Cisco environments span CUCM clusters, routers, switches, dial plans, firmware versions and compliance baselines — usually managed across half a dozen tools and…

Learn more
Module 15

SSONE KVM/OpenStack Controller

Standing up KVM is straightforward; running OpenStack at scale is famously not. Most teams either over-pay for a vendor distro or build a fragile in-house…

Learn more
Module 16

e-SIM Controller

eSIM is now the default for new connected devices — but most operators run it on stitched-together provisioning portals, spreadsheets and bolt-on rating engines.

Learn more
Module 17

Flash Call Manager

OTT apps verify users with silent flash-calls — bypassing A2P SMS revenue and slamming your SBCs with billions of unbilled call setups. Most carriers are…

Learn more
Module 18

Fraud Protection

Fraud in telecom is silent, fast and expensive — IRSF, Wangiri, artificial inflation, SIM-box, SMS pumping, subscription fraud and BYOC abuse can drain months of…

Learn more
Module 19

Log Manager

When auditors arrive — or worse, when the regulator does — 'we don't keep that log' is the most expensive sentence in telecoms.

Learn more
Module 20

System

Every platform has a 'settings page' that nobody documents. SSONE puts configuration, RBAC, email routing and the AI knowledge base in one navigable module.

Learn more
Module 21

License Management

Most platforms hide licensing in a config file and surprise you at audit time. SSONE makes it a first-class module — you always know what you've got and what's…

Learn more
Module 22

Documentation

External documentation portals are always out of date. The page you need is two versions behind, and the search is broken.

Learn more
Browse the modules index
The people behind SSONE

Engineers & operators, not slide-deck sellers.

SSONE is built by a small, senior team of telecom engineers, SBC specialists, AI-voice practitioners and carrier operators — the same people who pick up the phone when your NOC pages us at 3am.

AI & SBC engineer
AI & SBC Engineering

Voice + AI specialists

15+ years across Cisco, Ribbon, Oracle ACME, Genband — building the AI-agent layer on top.

Billing & CDR analytics lead
Billing & CDR

Rating & analytics lead

Runs the CDR rating engine and Billing Analytics — the same person who wrote your rate deck logic.

Fraud & security lead
Fraud & Security

Fraud Protection lead

IRSF, flash-call abuse, grey-route detection, malware & ANI reputation — one desk, one owner.

24x7 NOC engineer
24×7 NOC

Carrier NOC

Monitors your SMS & voice termination routes 24×7 — with named escalation and post-mortem discipline.

What operators say

Built with — and for — the people who run networks.

Every module in SSONE started as a real request from a real operations team. That's why it feels like it was built for you — because it was.

"We replaced four separate SBC dashboards, two billing viewers and an Excel-based rate manager with a single SSONE tenant. Our night-shift engineer actually gets to sleep now."

MO
Head of Network Operations
Tier-2 Wholesale Voice Carrier

"The AI assistant is the killer feature. It doesn't just answer — it pulls the exact CDR, the exact SIP flow, the exact rate row and shows me why the call failed. Ten seconds instead of twenty minutes."

SR
Senior Voice Engineer
MVNO · APAC

"We were flash-call blind. SSONE Flash Call Manager caught the abusive traffic in the first hour and gave us an A2P revenue path we didn't have before. Margin defended, product launched."

EK
CTO
Mobile Operator · EMEA

See SSONE against your real scenarios.

Book a live walkthrough — we'll demo the platform against your traffic, your SBCs and your CDR feeds. Architecture, deployment and commercial questions welcome.

Book a Live Demo Architecture